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Summary

System Administrator with 4+ years of experience managing multi-site Linux and virtualized infrastructure supporting 100+ users across 5 locations. Hands-on expertise in Proxmox VE virtualization, Docker/LXC containerization, Sophos firewall administration with site-to-site VPN, Zabbix monitoring, RAID/ZFS storage, and Frappe/ERPNext ERP administration. Proven track record reducing cloud costs by $3,000+ through self-hosted infrastructure and cutting bandwidth consumption by terabytes through custom automation. CCNA certified with self-studied Windows Server (MCSA) fundamentals.

Technical Skills

  • Virtualization & Infrastructure: Proxmox VE, Docker, LXC, VMware (familiar), Linux (Ubuntu, Debian, Fedora, Alpine), Windows Server
  • Networking & Security: Sophos Firewall, Site-to-Site VPN, MikroTik, Cisco networking, VLAN configuration, DNS, SSL/TLS certificate management, Active Directory
  • Monitoring & Automation: Zabbix, Python scripting, Bash scripting, Git, CI/CD, incident response
  • Storage: RAID, ZFS, ISCSI, backup and disaster recovery planning
  • Enterprise Systems: Frappe/ERPNext administration, Google Workspace administration (Gmail, Admin Console, user provisioning), CCTV systems (30+ camera deployments)
  • Cloud: AWS (familiar), Ollama self-hosted AI/REST API integration

Professional Experience

System Administrator

FWZ previously known as Gamers Lounge — Jun 2023 – Present

  • Administer multi-site on-premises infrastructure across 5 locations using Proxmox VE virtualization, supporting 100+ users and 35+ endpoints
  • Deploy and manage containerized services using Docker and LXC for internal applications
  • Administer company-wide Frappe/ERPNext ERP system, cloud storage, password management, and inventory management platforms
  • Manage company domains, local DNS resolution, and SSL certificate lifecycle
  • Configure and monitor on-premises storage using RAID arrays and ZFS partitioning for data redundancy
  • Design and deploy large-scale network hardware including MikroTik and Cisco equipment for live events
  • Configure and maintain Sophos firewalls with site-to-site VPN across 5 remote sites
  • Implement and administer Zabbix monitoring across 35+ endpoints, reducing incident response time
  • Administer Google Workspace (Gmail, Admin Console) including user provisioning and permissions for 100+ employees
  • Reduced cloud computing costs by $3,000+ by integrating self-hosted AI (Ollama REST API) into internal web applications
  • Reduced bandwidth consumption by multiple terabytes by architecting a local LanCache server handling download requests across 100+ computers

IT Helpdesk

Gamers Lounge— Jun. 2022 – Jun. 2023

  • Managing inventory and Hardware requirements for office needs.
  • Troubleshooting and fixing hardware and software-related issues.
  • Setting up and managing CCTV security systems across 5 remote locations with over 30 cameras.

Technician: Photocopiers and Printers

Canotech — May 2018 – June 2022

  • Maintaining and managing more than 100 Canon photocopiers, including setup.
  • Training more than 50 client employees on the photocopier machines and software.

Call Center Agent

IMI (Orange) — May 2017 – Oct 2017

  • Provided customer support for billing, service requests, and technical issues.
  • Resolved complaints and disputes, ensuring customer satisfaction and efficient service delivery.
  • Documented interactions in the CRM system and stayed updated on products and services through ongoing training.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • MCSA (Windows Server) — Self-Study

Key Projects

  • Led cross-functional teams of 80+ people delivering network and systems infrastructure for large-scale live events:

  • Built a fully functional Linux-based Linux Arcade Machine.

  • Developed an automated quota management and alerting system using web scraping and APIs (Python).

  • Architected a local LanCache server handling download traffic for 100+ computers, saving terabytes of bandwidth.

  • Integrated self-hosted AI (Ollama REST API) into internal web applications, saving $3,000+ in cloud computing costs.

  • Deployed a CS2 game server using Docker inside an LXC container with persistent storage mounting, built for Esports Summit tournament infrastructure. Achieved ~7ms latency across Cairo during testing; planned site-to-site VPN access for the event before the tournament was cancelled.

Education

Bachelor of Business Administration (BBA)
Ain Shams University — 2020

Other Projects

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